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Pricing

Choose the level of support your operation needs

All monthly tiers include unlimited integration and support requests. Response priority, consultation, reporting, and included development differ by plan.

Most Comprehensive

Tier 1

Enterprise Partner

$4,000/month
  • Unlimited integration and support requests
  • Estimated ticket pickup: 5 minutes to 1 hour
  • Weekly consultation meeting
  • Detailed daily reporting and analytics
  • Actionable directives and recommendations
  • Automated end-of-day ping reports
  • 12 development hours included
  • Priority queue
  • Monthly infrastructure review
Requires $4,000 monthly prepaymentMonthly prepayment required
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Best Balance

Tier 2

Growth

$2,000/month
  • Unlimited integration and support requests
  • Estimated ticket pickup: 1–3 hours
  • Two consultation meetings per month
  • Limited daily reporting and analytics
  • Automated end-of-day ping reports
  • 6 development hours included
Requires $2,000 monthly prepaymentMonthly prepayment required
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Core Coverage

Tier 3

Essentials

$1,000/month
  • Unlimited integration and support requests
  • Estimated ticket pickup: 3–5 hours
  • Automated end-of-day ping reports
  • Development billed separately
  • Web development: $175/hour
  • Software development: $200/hour
  • Development rates available on request
Requires $1,000 monthly prepaymentMonthly prepayment required
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Pay As You Go

Tier 4

Hourly

Flexible technical support without a monthly service plan.

Integration & Support

$150/hour

Web Development

$175/hour

Software Development

$200/hour

  • Estimated ticket pickup: 5+ hours through the next business day
  • Work is tracked in the internal ticketing system
$600 minimum prepaymentMinimum prepayment required

The $600 credit covers four integration/support hours. A balance notice is sent when one support hour remains.Prepaid credit covers a set number of integration/support hours. A balance notice is sent when one support hour remains.

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Important:Ticket pickup times represent estimated target windows for claiming new requests. Actual pickup times depend on demand, workload, request complexity, and team availability. Ticket pickup does not necessarily mean resolution time.

À La Carte Services

Specialized support when you need it

Scoped work available alongside monthly plans or as standalone projects.

Platform Audit

Speak to Us

$250/hour

Consultation Meeting

Speak to Us

$150/hour

Tracking Implementation

Custom quote

Landing Page Development

Custom quote

Medicare Compliance & SMID Materials

Custom quote

Funnel Review and Recommendations

Custom quote

Call Routing Design and Optimization

Custom quote

Reporting Dashboard

Custom quote

Automation Development

Custom quote

API Integration

Custom quote

Infrastructure Migration

Custom quote

Emergency Priority Support

Custom quote

Custom Software Development

Custom quote

Special Projects

Quoted after scope review

Payment & Service Policies

  • Monthly service plans require prepayment.
  • Hourly support requires a $600 minimum prepaid balance.Hourly support requires a minimum prepaid balance.
  • Services may be paused when payment is more than seven days overdue.
  • Included development hours expire at the end of the billing period and do not roll over.
  • Work outside the plan’s included scope or hours may be billed separately or quoted.
  • Final terms are governed by the executed service agreement.

What monthly plans share

  • Unlimited integration and support requests on every monthly tier.
  • Faster pickup, more consultation, richer reporting, and included development as you move up tiers.
  • Third-party platform subscription fees are not included.
  • Final commercial terms are defined in the executed service agreement.

Pricing FAQ

Common questions about plans and billing

What counts as an integration/support request?

Integration and support requests typically include platform configuration, tracking fixes, routing changes, troubleshooting, webhook/postback issues, reporting adjustments, and similar operational technical work submitted through the ticketing process.

What is the difference between ticket pickup and resolution?

Ticket pickup is when a request is claimed and work begins. Resolution depends on complexity, dependencies, third-party platforms, and the scope of the issue. Pickup estimates are not resolution guarantees.

Do development hours roll over?

No. Development hours included with monthly plans expire at the end of the billing period and do not roll over.

Can a client change tiers?

Yes. Tier changes can be discussed based on support needs, reporting requirements, and development volume. Timing and billing adjustments are confirmed before the change takes effect.

Are custom projects included?

Custom projects may use included development hours where applicable, or they may be scoped and quoted separately when they fall outside the plan’s included capacity.

How does prepaid hourly billing work?

Hourly clients prepay a minimum $600 balance, which covers four integration/support hours at $150/hour. Work is tracked in the ticketing system, and a balance notice is sent when one support hour remains.Hourly clients prepay a minimum balance that covers a set number of integration/support hours. Work is tracked in the ticketing system, and a balance notice is sent when one support hour remains.

Are platform subscription fees included?

No. Third-party platform subscription costs, advertising spend, domain registrar fees, and similar vendor charges are not included in Skynet service plans.

Ready to compare plans for your stack?

Share your current platforms and support needs. We will help map the right monthly tier or hourly engagement.

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